Privacy Policy

Last updated: 19 August 2026

Glazereach Ltd (“Glazereach”, “we”, “us”) operates the Client Dashboard at clients.glazereach.co.uk. This policy explains how we handle personal data when we receive enquiries from websites, chat, and Meta (Facebook/Instagram) Lead Ads on behalf of our clients.

Who we are

Glazereach Ltd, United Kingdom. Contact: sameer@glazereach.co.uk.

Data we collect

When someone submits a lead form (including Meta Lead Ads), we may receive:

• Name, email address, and phone number
• Address and postcode
• Product or service interest and free-text messages
• Ad and campaign attribution (campaign name, ad name, form ID)
• Technical metadata needed to process the submission

How we use it

We use this data only to:

• Deliver the enquiry to the relevant client in their dashboard
• Send notifications they have enabled (email, WhatsApp)
• Sync to tools they have connected (CRM, Google Sheets)
• Operate, secure, and improve the dashboard

We do not sell personal data.

Meta Lead Ads

If a client runs Facebook or Instagram Lead Ads, Meta sends us the form answers when someone submits. We store that lead for the client and may retrieve it from Meta’s Graph API using a Page access token. We process this as a processor for that client.

Sharing

We share lead data with the client it belongs to, and with processors they or we use to run the service (hosting, email, WhatsApp/Meta, CRM, Sheets). We do not share it with unrelated third parties.

Retention

Leads are kept for as long as the client account remains active, or until the client asks us to delete them, unless we must keep a record for legal reasons.

Your rights

If we hold your data as a lead, contact us or the business you enquired with. You can ask for access, correction, or deletion. UK/EEA users may also complain to the ICO.

Contact

Email sameer@glazereach.co.uk for privacy requests.